Chocolate Manufacturing for Professionals
Nov. 5-7, 2025 | Chicago, IL
Hosted by

Agenda Overview
This is an intro-level course focused on chocolate manufacturing from start to finish.
Class will begin at approximately 8:00 a.m. on Wednesday, Nov. 5 and end at approximately 12:00 p.m. on Friday, Nov. 7.
Includes both classroom and hands-on sessions:
- Cocoa origins
- Ingredients – Standard of identity, free-from chocolate
- Basic manufacturing – liquor to bar
- Formulation
- Sensory exercises
- Stabilization
- Conching and viscosity
- Tempering
- Applications and troubleshooting
Instructors

Charles Quinto, Blommer Chocolate Company – Lead Instructor

Brian Baker, The Hershey Company
Brian Baker is a fellow at The Hershey Company where he is responsible for executing higher complex projects and mentoring junior scientists. Brian received a B.S. in agricultural engineering and an M.S. in food science from The Pennsylvania State University, where his research focused on chocolate rheology using vane rheometry. During his 39 years at Hershey, Brian has developed several new chocolates for new products including retired Hershey’s Bliss and Hershey’s Gold products.
Brian enjoys spending time with family and outdoor activities, especially clamming and crabbing for blue claws in Ocean City, NJ. He is a big fan of PA sports teams – Penn State, Phillies and Eagles.

Madeline Bills, ofi
Madeline is an innovation manager at ofi (Olam Food Ingredients) and has been with the company for more than seven years. She focuses on the cocoa ingredients division and understanding the range of products and how they perform in applications. She works at ofi’s Customer Solution Center (CSC) in Chicago and manages customer projects. At the CSC, Madeline focuses on leveraging the ofi ingredient platforms (cocoa, coffee, nuts, spices and dairy) and creating custom solutions for customers. Prior to ofi, she received her undergraduate degree in food science from the University of Illinois at Urbana-Champaign.

Margaret Crance, Blommer Chocolate Company
Margaret is the research and development manager for Blommer Chocolate Company where she leads cross-functional innovation and drives strategic product development across key customer accounts. Her journey in the confectionery industry began with hands-on experience as an R&D intern and she’s grown through the ranks at Blommer thanks to her collaborative spirit, leadership and commitment to excellence. Currently she is pursuing her Master of Science in food science at Kansas State University where she is a proud member of the Phi Kappa Phi Honor Society. She also holds a Bachelor of Science in food science and management from Delaware Valley University, where she was recognized for both academic achievement and leadership. Outside of work, Margie enjoys trying new restaurants with her “Taste Buds” group, hiking at waterfalls, biking and spending time with her family and friends.

Zachary Freed, Blommer Chocolate Company
My name is Zachary Freed, and I am a product development manager for Blommer Chocolate. Prior to this role, I was a product development and innovation manager at ofi, senior application specialist for confections with AAK USA, and innovations project manager at Barry Callebaut, totaling just over 15 years in the confections industry. Before starting my professional career, I received my bachelor’s degree in food science and management from Delaware Valley College.

Rebecca Kuehn, Guittard Chocolate Company
Rebecca Kuehn is the R&D director at Guittard Chocolate Company where she is responsible for realizing innovations and managing technical matters in chocolate products and processing. Over the years, she has led and contributed to new product launches, product and process improvements and production line startups, both domestically and internationally.
As an undergraduate at the University of Wisconsin-Madison, Rebecca was introduced to the fascinating world of chocolate. She continued her education, earning her M.S. in food science and technology from University of California, Davis, where her research contributed to the fundamentals of chocolate bloom and oil migration. Rebecca’s professional roles at Nestle USA, Olam Cocoa and Guittard have helped build her industry experience and to be named to the PMCA Board of Directors, PMCA West Region Committee Chair and honored as part of the National Confectioners Association (NCA) Future Leaders Program. Rebecca has had various speaking and educational engagements at the American Association of Candy Technologists, Retail Confectioners International, PMCA Annual Production Conference, University of California, Davis, Utah State University and the University of Wisconsin-Madison Candy School. Rebecca lives in the San Francisco Bay Area where she is an avid trail runner, taking in the scenic views of the Pacific and surrounding mountains.
Host Facility Manager

Monica Caparosa, Blommer Chocolate Company
Monica Caparosa graduated from The Pennsylvania State University with a B.S. in food science and a minor in international agriculture from the College of Agriculture Sciences. She continued her studies at the University of Wisconsin-Madison where she earned her M.S. in food science under Rich Hartel for her research studying lecithin interactions in chocolate. Monica joined Blommer in 2024 and manages the Blommer R&D Center, located in Chicago, IL.
During her time at UW-Madison, Monica facilitated Candy School operations for two years and supported many other short courses. She has also had the opportunity to intern at several confectionery companies supporting product development, quality and operations teams. Prior to joining Blommer in 2024, Monica worked for Ferrero on their iconic American chocolate brands and for Ferrara Candy Company on the cookies, cones and crust products.
Monica attended three PMCA conferences with the partnership of the Student Outreach Program and continues to serve on the Student Outreach Committee and as a student mentor when she attends PMCA.
Accommodations:
Attendees should book their own hotel accommodations. There are several hotels located near the Blommer Chocolate Company host facility. PMCA will provide suggestions in the attendee confirmation email.
Fees:
$1,250 per person for employees of PMCA member companies
$1,250 per person + cost of membership for non-member companies
Fee includes all printed and digital course materials, lunches and an attendee welcome event. Beverages and snack items will also be available in the classroom. Attendees should arrange their own breakfast and dinner accommodations if needed.
Please contact PMCA if unsure of your membership status. If you are not currently a member, learn more about PMCA membership or fill out an application.
Membership Payment Categories:
$340.00 — 1-5 employees in all locations globally
$750.00 — 6-100 employees in all locations globally
$1,035.00 — 101-499 employees in all locations globally
$3,350.00 — 500+ employees in all locations globally
Conditions:
PMCA reserves the right to cancel the course or make changes in the course or instructors. If PMCA cancels the course for any reason, full refunds will be made.
Extended Cancellation Policy: Cancellations by registered attendees will be accepted two weeks before the course starts subject to a $50.00 cancellation fee. After this time, no refunds will be made. A substitute may be named at any time.
Personal Liability:
PMCA, PMCA staff, course instructors and the host facility are not responsible for any personal injury or other condition sustained or arising during the course.